For me, this weekend marks the launch of two different
things – one in personal life and one in my professional life. Weird that the two things coincided in the
same weekend.
We’ll start with personal. For the past eight weeks, I’ve
spent 2-3 hours a week in Improv class practicing warm up games, short-form
games and some basic scene work. We also spent time as a team out of
class…Karaoke (yep I suck), Bocce Ball, Apples to Apples and possibly some
drinking. The time out of class was all about instilling trust, collaboration
and building the team. This past Friday
my class had to perform before the main cast went on stage. It was terrifying. All the practicing can’t prepare you for the
random scenarios (i.e. the Sassy Underpants) that the audience comes up with
but it did help us build confidence and the belief we could react to anything.
Even if it didn’t go as we planned – there’s always the next scene. In the
final performance we were all in 3 games.
We were all in Story Story Die, I was also in Buzz Debate and Touch
Colab. The first two went relatively
well for me – but the third I just spaced out.
I couldn’t get any sort of mojo happening. For the first hour or so after the show, I
kept mentally replaying the third scene.
Later in the night I had the chance to hang out with friends with other
cast members – who totally got my focusing on the positive. Why do many of us
always replay with what could have gone better – rather then focusing on the good…
Similarly this weekend we deploy a major release of my
company’s software, which made significant advancements in the area of the
product I’m responsible for. We spent a
lot of time conducting user interviews, getting internal stakeholder input,
understanding the root problem, usability studies, overcoming technical
roadblocks etc. I’ve done product
management long enough to know that it won’t be perfect. As diligently as you
work and research there are always that “why didn’t I think of that” item that
comes up once its in the customers hands.
I also know that for every “oh crap” moment you have – there are
significantly more “we nailed it” moments and made our customers jobs
better. As product managers we do need
to celebrate those victories for tomorrow we’ll have a slew more product
opportunities that we’ll be juggling and fires that we’re fighting.
The other odd thing – is that while we can call it a release
or a launch…both events also feel like an end. In the case of Improv – I might move on to the
level II class – but it won’t be with the all the same people nor quite the
same experience. I’ve never jumped out of an airplane but I’m thinking the best
way to describe the fundamentals Improv class experience is what it might feel
like to jump out of an airplane for the first time. Level 2 will be more like a
ferris wheel after this.
In both cases I had the opportunity to work with great
teams. In Improv it brought together 9
people – most of whom had never met and are from all sorts of different
backgrounds. Special shout out to these
peeps who were awesomely creative and supportive. I couldn’t have asked foe a
better group of people to try and move the needle on my introverted status with. Thank
you to Sara, Chelle, Lauren, Crosby, Matt, Clayton, Lukas and Byron.
Regarding my development peeps. I am changing roles within Ultimate – moving
to a different product area and additional responsibilities. I’ve worked with the same development team
for almost 4 years. I came in working to
learn the organization, the product and deepening my domain expertise (ok,
getting some domain expertise). My
payroll peeps were remarkably patient with me and helped me learn and getter at
my job. They pushed back on me when it was appropriate and looked for unique
ways to solve the customer’s needs to help bring the product to another
level. This helped us deliver my most
favorite release since I’ve part of Ultimate.
So in the end – the software release and Improv class ran
along parallel tracks both coming to a brief stop at the same time. Both experiences were about learning,
listening, preparation, not being perfect, delivering the best you could,
trust, teamwork, fun., and a great group
of people.
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